Re: ford galaxy
Posted: Wed Aug 22, 2012 11:16 am
Mazda 5? Is that the renamed Premacy? The dealers for these things seem to be amazingly helpful and willing to work with their buyers to sort out the car's known but only very occasional issues with clutches and engine mounts.
A colleague of mine has one (his third) and it started to suffer from that slight clutch judder that they exhibit at around the time of their first service. He said that it really wasn't an issue and would happily have left it alone but, when the car went for that first service, the dealer fitted a fresh flywheel, clutch & release fork and engine mounts as their mechanic reported a slight judder when he tested the car after the work was done. They didn't charge for it, they provided a courtesy car without hesitation and they valeted the car and made good a couple of tiny parking scrapes before handing it back.
The dealer in question was Hodgson's on the Silverlink in North Shields, they've always had a great reputation for service but I suspect that other Mazda outlets will be just as accommodating.
A colleague of mine has one (his third) and it started to suffer from that slight clutch judder that they exhibit at around the time of their first service. He said that it really wasn't an issue and would happily have left it alone but, when the car went for that first service, the dealer fitted a fresh flywheel, clutch & release fork and engine mounts as their mechanic reported a slight judder when he tested the car after the work was done. They didn't charge for it, they provided a courtesy car without hesitation and they valeted the car and made good a couple of tiny parking scrapes before handing it back.
The dealer in question was Hodgson's on the Silverlink in North Shields, they've always had a great reputation for service but I suspect that other Mazda outlets will be just as accommodating.