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Re: Before motherdecides to scrap her car!!!

Posted: Sat Apr 21, 2012 6:34 pm
by mach1rob
Because it's a retest not a full test, the retest will just check the items fixed.

Thickness of pads isn't a failure if the brakes still meet the minimum standards required to pass. It may have got an advisory, but depends on how easy it is to see how much pad is left without removing the wheel.

Re: Before motherdecides to scrap her car!!!

Posted: Wed Apr 25, 2012 8:50 pm
by Mitsuru
RIPPED OFF!
I went back to M&M tyres in Middlesbrough to sort out the mistake with the tyres.
As the car had done a few miles on the tyres and after consulting with mother(as
it's her car) I stated to the owner that I would accept the difference credited
back onto my visa card and NO credit notes as it was their mistake.
(which they had agreed it was)

They put 3 remoulds on the car and one new tyre and tried to say that there was
very little difference cost wise between a new tyre and a remould!

I was stood around in their reception and garage, I think because I wasn't going
away and I was talking to other customers, made the manager have to deal with
me. I think that because I walked with a stick and wasn't in good health he thought
that he could wait me out and I would go away.

He wouldn't tell me what the cost was of a remould tyre which they put on, and all
I could get back was £40 total out of the £280 and that took some doing.

I will NEVER EVER use them again!!!!!!

Re: Before motherdecides to scrap her car!!!

Posted: Thu Apr 26, 2012 9:11 am
by suffolkpete
Mitsuru wrote: The moral of this, never believe an MOT certificate as they are
never always produced by a reputable garage/testing station.
Now MoTs are produced on plain paper, they are easy to forge, so if you're buying a car, always get the details and check the history on the VOSA web site before parting with any money.

Re: Before motherdecides to scrap her car!!!

Posted: Thu Apr 26, 2012 9:24 am
by Hawk
mach1rob wrote:Because it's a retest not a full test, the retest will just check the items fixed.
.
are you sure about that?

I though the retest was exactly that - a complete re test

Re: Before motherdecides to scrap her car!!!

Posted: Thu Apr 26, 2012 9:33 am
by Hawk
Hawk wrote:
mach1rob wrote:Because it's a retest not a full test, the retest will just check the items fixed.
.
are you sure about that?

I though the retest was exactly that - a complete re test
It seems we are both right :)

if the retest is done within 10 working days, the only the defects are checked. After that, it's a full test

Re: Before motherdecides to scrap her car!!!

Posted: Mon Apr 30, 2012 4:06 pm
by Mitsuru
As I was doing the dishes mother came back from taking My
Great Aunt Polley (86) to hospital for her appointments.

She was not amused and neither was I when she showed me!

Image

Image

This is the reason why we never get remoulds/retreads!
Now I will have to deal with M&M tyres again FFS!

Re: Before motherdecides to scrap her car!!!

Posted: Mon Apr 30, 2012 5:25 pm
by hobby
May be worth having a word with your local Trading Standards?

Re: Before motherdecides to scrap her car!!!

Posted: Tue May 01, 2012 6:27 pm
by Mitsuru
Okay here is what happened today!
Rather than let mother get on the phone and rant.
I got her to call M&M Tyres and get a quote for a
tyre of the same size.

She was quoted £40 for a remould/retread and £50
for a new tyre.
So £70 per tyre is what they originally charged me.
Over charging me £20 on a new tyre and £30 per tyre
on the other three.

When we got down to M&M tyres mother did all the
talking, and I just stood there keeping quiet.
(Mother is 4 foot 10.5 inches)
Mother stated who she was and what she had just been
quoted on the phone and what I had been charged for
her tyres. You could see it in her eyes she was not
going to stand for any bull!!

He first was taken aback byhow she knew what the
prices were, and he first tried to make out that the
person she must have spoken too must have given the
wrong details! This was dismissed immediately as she
recognised his voice from the phone call quote :lol:

He agreed the tyre needed replacing and while that
was being done a further £80 was credited back to my
Debit card. While doing this he made the comment that
he must have wrote the price for a different tyre when
he was doing the original bill.

£300 originally charged £20 for tracking and £70 per tyre
£120 in total credited back (no credit notes)

Next time I need tyres I will just send mother to the
same place!! :lol: :lol: