Okay here is what happened today!
Rather than let mother get on the phone and rant.
I got her to call M&M Tyres and get a quote for a
tyre of the same size.
She was quoted £40 for a remould/retread and £50
for a new tyre.
So £70 per tyre is what they originally charged me.
Over charging me £20 on a new tyre and £30 per tyre
on the other three.
When we got down to M&M tyres mother did all the
talking, and I just stood there keeping quiet.
(Mother is 4 foot 10.5 inches)
Mother stated who she was and what she had just been
quoted on the phone and what I had been charged for
her tyres. You could see it in her eyes she was not
going to stand for any bull!!
He first was taken aback byhow she knew what the
prices were, and he first tried to make out that the
person she must have spoken too must have given the
wrong details! This was dismissed immediately as she
recognised his voice from the phone call quote
He agreed the tyre needed replacing and while that
was being done a further £80 was credited back to my
Debit card. While doing this he made the comment that
he must have wrote the price for a different tyre when
he was doing the original bill.
£300 originally charged £20 for tracking and £70 per tyre
£120 in total credited back (no credit notes)
Next time I need tyres I will just send mother to the
same place!!
